--- title: Help Center url: "https://www.resense.io/en-en/help-center" date: 2026-07-21 modified: 2026-08-25 --- # Help Center ![](https://www.resense.io/fileadmin/_processed_/1/1/csm_HelpCenter_Sensorgruppe_44dc7b3a7d.webp) Resense Help Center =================== The Most Important Information on Resense 6-axis F/T Sensors Welcoming you to our Help Center ---------------------------------- This page provides everything you need to set up, integrate, and get the most out of your force/torque sensor. To keep you informed about the latest developments, we only provide the most recent documents here. Documentation matching the version of your delivered product can always be found in the Service Portal. If you can't find the information you're looking for, feel free to [contact us.](https://www.resense.io/en-en/contact) Downloading Important Assets ------------------------------ ### Technical Specifications ### Quick Start Guide ### Operating Manual [Data Sheet HEX 8](https://www.resense.io/fileadmin/resense/Force_Torque_Sensors/Datenblaetter/ForceTorqueSensors_ResenseFlyer_HEX8.pdf) [Data Sheet HEX 12](https://www.resense.io/fileadmin/resense/Force_Torque_Sensors/Datenblaetter/ForceTorqueSensors_ResenseFlyer_HEX12.pdf) [Data Sheet HEX 21](https://www.resense.io/fileadmin/resense/Force_Torque_Sensors/Datenblaetter/ForceTorqueSensors_ResenseFlyer_HEX21.pdf) [Data Sheet HEX 32](https://www.resense.io/fileadmin/resense/Force_Torque_Sensors/Datenblaetter/ForceTorqueSensors_ResenseFlyer_HEX32.pdf) [Quick Start Guide](https://www.resense.io/fileadmin/resense/Force_Torque_Sensors/Datenblaetter/ForceTorqueSensors_ResenseFlyer_QuickstartGuide.pdf) Check out how you can install the sensor kit within minutes. [Resense Operating Manual](https://www.resense.io/fileadmin/resense/Help_Center/HelpCenter_operating-manual.pdf) Force Torque Explorer Manual Find the operating manual for our force/torque sensors, including setup, integration, and technical specifications. ![Miniature force torque sensor connected to evaluation unit with laptop displaying measurement data](https://www.resense.io/fileadmin/_processed_/8/0/csm_ForceTorqueSensors_SensorTestingSetup_2bf9ab32eb.webp) Updating Your Software ------------------------ You're not up-to-date? Download the latest version of the Resense F/T Explorer software on GitHub. Regular updates provide new features, performance improvements, and compatibility enhancements to help you get the most out of your 6-axis force/torque sensor. Please note that the latest version is not automatically supported by your sensor version. [GitHub](https://github.com/resense-gmbh/Resense-Help-Center "GitHub") Supporting Various Interfaces ------------------------------- Resense sensors support **USB, UART, and optional EtherCAT** connectivity for straightforward integration into research and industrial environments. We also partner with **Olive Robotics** to enable seamless ROS 2 integration, providing low-latency data communication and plug-and-play usability for robotic applications. From prototyping to industrial automation, Resense offers the interfaces needed to connect force sensing directly to your system. [ROS-Integration with Olive Robotics](https://olive-robotics.com/ "ROS-Integration") [EtherCAT Data Sheet](https://www.resense.io/fileadmin/resense/Help_Center/Resense_EtherCAT.pdf) ![](https://www.resense.io/fileadmin/_processed_/8/e/csm_HelpCenter_EtherCat_84f666b2bd.webp) ![](https://www.resense.io/fileadmin/_processed_/0/d/csm_HelpCenter_OliveRobotics_2d1692f06d.webp) Using Resense F/T Sensors --------------------------- ### Sensor Data: Nominal Measurement Range ### Precautions for Sensor Handle: Flex Cable ### Mechanical Integration: Screwholes ![](https://www.resense.io/fileadmin/_processed_/b/b/csm_HelpCenter__ForceTorque_Ranges_2178565c34.webp) Each sensor has a nominal measurement range and an overload capacity of approx. 300 %. Beyond this point, irreversible deformation occurs, and the output can no longer be guaranteed within our specifications. ​ Note: This applies also to transient forces. There is no mechanical protection against overload. Overload events can be checked via the diagnostics of the Mini-Electronics. If you suspect an overload, please contact your sales representative for further steps. ![](https://www.resense.io/fileadmin/_processed_/5/8/csm_HelpCenter_FlexCable_429cf4f67e.webp) The FPC is a delicate component. To ensure safe senor handling, the FPC must not be strongly pulled in a lateral or the upper direction while the sonsor body is fixed with screws. Otherwise, the load is applied to the base os the FPC, and the wiring on the FPC might snap. Also, do not mount the product on moving parts that are bent repeatedly. ![](https://www.resense.io/fileadmin/_processed_/1/a/csm_HelpCenter_Borehole_89ab538ad6.webp) Resense 6-axis F/T sensors can be easily integrated by using its screwholes at the top and the bottom. Precautions: Do not fully tighten one screw first. This creates an uneven preload and mechanically distorts the sensing structure. As a result, the sensor may output incorrect force/torque values or even suffer permanent damage. [Operating Manual](https://www.resense.io/fileadmin/resense/Help_Center/HelpCenter_operating-manual.pdf) ![Portrait of Resense Business Development Sabrina Hock for customer support](https://www.resense.io/fileadmin/_processed_/7/f/csm_Contact.Sabrina_8799ec3e4b.webp "Sabrina Hock") Contact Us ------------ Is there anything you'd like to know about our F/T sensors? Do you require personal advice? If so, please contact us directly. We look forward to hearing from you! Sabrina Hock [sales@resense.io](#) [ +49 9372132 - 0 ](tel:+4993721320) [ To the contact form ](https://www.resense.io/en-en/contact) Answering Questions - FAQ --------------------------- ##### Do Resense force/torque sensors require a heat-up time? Thanks to their silicon-based sensing technology, our force/torque sensors are significantly less sensitive to temperature variations. However, to ensure maximum measurement stability and accuracy, we recommend a heat-up time of approximately 30 minutes before performing critical measurements. [Discover More](https://www.resense.io/fileadmin/resense/Help_Center/HelpCenter_operating-manual.pdf) ##### What is the operating temperature range, and do Resense force/torque sensors offer temperature compensation?​ Resense force/torque sensors are temperature-compensated within the range of 0–50 °C. This is also the operating temperature range. ##### What happens if the Resense force/torque sensor exceeds its force limit?​ Each sensor has a nominal measurement range and an overload capacity of approx. 300 %. Beyond this point, irreversible deformation occurs, and the output can no longer be guaranteed within our specifications. ​ Note: This applies also to transient forces. There is no mechanical protection against overload. Overload events can be checked via the diagnostics of the Mini-Electronics. If you suspect an overload, please contact your sales representative for further steps. ##### Are Resense force/torque sensors dust- and waterproof? The current F/T sensor has an IP20 rating, meaning it is not dust- or waterproof. We are actively working on encapsulation solutions to provide higher protection levels in future versions. If your application requires a specific IP rating, please consult your sales contact for available options and timelines. ##### Which interfaces are supported by Resense force/torque sensors?​ Resense sensors support USB, UART, and optional EtherCAT connectivity for straightforward integration into research and industrial environments. We also partner with Olive Robotics to enable seamless ROS 2 integration, providing low-latency data communication and plug-and-play usability for robotic applications. [Discover More](#c44936) ##### What is the format and protocol of the evaluation electronics output data of Resense force/torque sensors?​ Data is provided via serial communication. You can access it through USB or UART. We also provide C++ scripts and Python utilities for direct data access, included in the sensor kit. [See some Reference Data here](#c44934) ##### What kind of adapter parts should be used for integrating Resense force/torque sensors?​ We recommend using metal adapter parts when interfacing with the top and bottom platforms to ensure better signal quality.​ 3D-printed parts can be used initially, but please note: 3D-printed parts, especially those made from materials like PLA or ABS, are less stiff and can deform or creep over time. This may lead to measurement errors, signal noise, and even a small offset on the Z-axis. While the tare function can partially compensate, there remains a risk that values will drift under prolonged load or temperature changes.​ If using the screws provided, the adapter part should ideally be thicker than 1.5 mm. Please read the operating manual for further instructions. ##### Are you able to manage a yearly calibration for Resense force/torque sensors? We calibrate the sensors end-of-line. Additionally, we can provide yearly calibration based on our quality standards, [contact us](https://www.resense.io/en-en/contact)! ##### How is the power supplied for Resense force/torque sensors?​ The sensor is powered via the electronics box, which operates at 5 V.​ The sensor itself runs at 3.3 V, supplied by the electronics. A micro-USB cable connects the electronics box to the PC COM port for power and communication.​ ##### What do I do if the signal of Resense F/T sensors appears to "float"? Grounding Check: If the signal appears to “float” rather than drift, this can indicate a grounding issue. ​ Is the sensor connected to a laptop or a desktop PC? - If using a laptop, please ensure it is connected to its charger to provide proper grounding.​ If you need further instructions, please [contact us](https://www.resense.io/en-en/contact). ##### Do you have more questions? We're here to help! If you have any further questions about our force/torque sensors, applications, or integration options, please don't hesitate to[ contact us](https://www.resense.io/en-en/contact). Marketing Assets ------------------ [Resense Brochure](https://www.resense.io/fileadmin/resense/Help_Center/HelpCenter_Resense_Broschuere.pdf) [Customized Sensors](https://www.resense.io/fileadmin/resense/Help_Center/HelpCenter_Resense-Customized-Sensors_Fyler.pdf)